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Tuesday, April 14, 2009
Blood Test And Clinics And Toronto
BALANCE FREEZE ME! Stick
To make matters worse, after the scandal of collusion between pharmacies and the "strange" increase in fares for buses during Semana Santa, we add the ancient practice that extends over many years by part of the cell phone companies, to establish "certain restrictions" when loading money to our prepaid cell.
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These are the famous "virtual agreement", caused by loopholes which may have contractual abuses by the company that provides service to the detriment of users. Currently lost or freezes balance of the prepaid phones, if the consumer does not use in a given time, the amount charged to your phone, which is a perverse incentive that forces people to use the telephone service. There is no reason for people not to use the phone, having loaded, waste your money.
Unfortunately this is possible and shelters, it seems, by the existence of loopholes, which the parties were not free to agree on terms and conditions governing the relationship, which we may conclude that prima contractual autonomy of will .
In this particular case, could apply the rules on consumer protection, because to consumers and telephone companies are not on the same level to negotiate, which could be considered such clauses as unfair and leave a nullity.
The issue is not simple and requires greater clarity in the contractual issue. Using an analogy is like buying 20 liters of benzene, used in only 15 months and that the firefighter station, knock the door of our house to take away the 5 liters of surpluses. What logic is there if you paid by those liters?
In times of economic crisis, people buy cards with much effort, care for the money they keep in their cell and restrict your calls, but not logical, if you maintain a system savings, companies will simply freeze the balance if not constantly reload your computer or simply, this balance has
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's why I asked the National Director of the National Consumer hear the views and position of the service, as to whether this practice has legal or if it would infringe or violate the rights of consumers because Effective restrictions imposed by wireless carriers in an absolutely one-sided.
I also asked the Minister of Transport and Telecommunications, through the Department of Telecommunications, to determine a resolution to end that restriction in force in order not to lose money as a result of a system that is not fair for me is abusive and, thus, do not continue freezing the balance the cell.
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